I moved, changed my phone number or have a new email address. What should I do?
You can make changes to your personal information online anytime by clicking [ here ]. Log in, then click on the Gear Icon next to your name in the upper right corner of the page and select My Account. If you do not have internet access please contact the Registrar.
How do I find out if I am current with my membership dues?
There are a couple of ways to check if your membership is current. If you have internet access, log in to your account [ here ]. If the word Membership appears next to Search in the upper left of the blue bar, you have an expired Membership. If it does not appear, your Membership is current. To find out when your Membership expires, log in, click on the Gear Icon next to your name in the upper right corner of the page and select My Account. Scroll down and select the Memberships tab. Your expiration date will be shown on that page.
If you do not have internet access please contact the Registrar.
If I don't use email, how can I register for membership and courses?
If you are a member and we do not have your email address in our system, membership and registration information will be sent to you by USPS mail.
Please note: If we have an email address for you, we assume that you are using it and we will not send registration information to you via USPS mail. If you have previously used email and no longer use it, please let us know so we can delete the old email address and include you in our USPS mailings. However, this will eliminate your ability to use the online system for membership renewal and registration.
I spend part of the year out of state. How do I get the course catalog and register for classes?
If you have internet access and we have your email address, you will get an email notification when the catalog is ready and registration is open. You will be able to see the catalog and register for classes through the link provided in the email.
If we don't have your email address in our system, the catalog will be sent by US Postal Service to the physical address in our system. You can register for classes by mail. Please make arrangements with the post office for mail forwarding, if necessary.
When will the next catalog be ready?
Catalogs for the Spring semesters are usually available in late February. Catalogs for the Fall semesters are usually available in late August.
What do I do if I registered for a course and can no longer attend?
Contact the Registrar and get a full refund for most courses, up to the day before the class. You are encouraged to cancel as soon as you know you will not be able to attend so that your seat can be made available for someone on the wait list. No refunds will be given for cancellations made on or after the date of the first class. For bus trips, please see our Cancellation Policies page.
What is the deadline for registering for a course?
You can register for most courses up to the day before the first class. Some courses may have an earlier deadline, which will be included in the course description.
I am on the wait list for a course. How will I know if a seat opens up?
If a seat opens up, the Registrar will call the members on the waitlist in order of when they signed up until someone is found who is able to attend.
If I don't want to use my own credit card, can I still register online?
Yes, you may use a Visa card that you can purchase at many retail outlets. The card has a small activation fee. Otherwise you may contact the Registrar and pay by check.
If I am unable to attend all sessions of a multi-session course, can I receive a discount?
No. Partial registrations are not possible. No refunds will be given for missed sessions.
How can I become a volunteer?
Click [ here ] to see information about Volunteer Opportunities or speak to any of our Board Members.
I have an idea for a class I'd like to teach or a class I would like to take. Whom should I contact?
Contact one of the Vice Presidents of Curriculum.
What do I do if I signed up for a bus trip and can no longer attend?
We often have a wait list for sold out bus trips so we encourage you to let us know as soon as possible if you will be unable to attend. For refund information, please see our Cancellation Policies page.
Is my online personal information secure?
Yes. The following information was provided by ProClass, our registration software provider. [ more ]
Do you share or sell my personal information?
We never share or sell your personal information.
The Institute for Learning in Retirement of Greater New Haven, Inc. (ILR) is a non-profit, community-based group of retired and semi-retired people who share a love of learning.
all materials ©2024
Institute for Learning in Retirement
of Greater New Haven, Inc.